As you know, most of our art products are made by hand and are produced in very time-consuming and long process,
Our executive team together with our skilled artists will try to ensure that the product that is sent to you is the same product that you see on the site or has a very similar appearance to the product that you have ordered.
If the product you ordered is in the production process, be sure that will be 100% similar in terms of materials and 90-95% similar in appearance.
At the end of your purchase process, you will receive the sales invoice and it will be emailed to you.
If you receive a product with obvious defects, first send us a photo of the product along with the purchase invoice by email.
Ou team will deal with the issue as soon as possible.